- Shipping time may vary according to courier company time frames and zones and does not include order processing time. Stock level could affect the processing time.
- Cost of shipping will vary according to the courier and weight of the products ordered
- All orders are processed Monday to Friday (excluding public holidays).
- Tracking advice will be sent to your email once your order has been dispatched.
- Orders can take up to five business days to process before being shipped; this may be longer if there is a large order taking place.
- All International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
- Cost of shipping will vary according to the courier and weight of the products ordered.
A pre-order/backorder item is when you purchase the item in advance, however the item has not yet stocked or reached us. All items that are “preorder” items are stated clearly on our website, please check this when purchasing.
- Pre-Orders will show the approximate shipping time frame at the top of the product description
- Most preorder items will be shipped in a time of 2-8 weeks. Please note that at times this time frame could be extended due to circumstances beyond our control.
- As with all the products, we endeavor to dispatch all deliveries as fast as possible to our customers, with many of our products being sourced internationally, we may be affected by public holidays, inclement weather, port, customs or Covid-19 circumstances delays all of which are beyond our control. All expected delivery times are estimates until the products are in our warehouse and ready for dispatch upon which time the standard delivery (or express delivery if customer has paid) terms will apply.
- If your order contains some pre-order items as well as some items that we do have in stock, all items will be shipped together. You are more than welcome to request the in-stock items to be shipped separately, please contact us within 2 hours after your purchase, and It might be subject to an extra shipping fee.